Coaching a Team Underperformer to Star

Case Study

The Problem

Jane* was quiet, subdued, and slightly apart from the team.  She was always busy yet never had anything substantial to show for her efforts. She was underperforming, and it was important her performance improved.

Our initial conversations were difficult. She was angry and fearful about losing her job.

How My Coaching Helped

When Jane realised my main aim was to improve her performance, our conversations became very positive.

I coached and mentored her over three months to:

• Carve out clear areas of responsibility and accountability for herself, so she could demonstrate her performance.
• Ensure she had the skills and approach so she could excel in each of her new areas of responsibility,
• Help her raise her profile and mend her reputation within the wider business.
• Build her confidence and her self-belief.

The Result

She transformed from a quiet, nervous individual into a motivated, energetic problem solver and team member. She delivered against all objectives and smashed several of them.

Jane became a team star which benefited the entire business.

It was amazing to be part of Jane’s journey and worth every minute I had spent coaching.

Contact me today to relieve your headache – and improve your performance. You’ll be pleased you did.

*All names have been charged to respect their privacy.