Coaching Case Studies

Jess Coles - Coach
Jess Coles - Coach

I’ve coached a large number of senior executives to help them solve their own unique problems. Most were simply unaware of the improvements we could make together in their results – and their lives.

The Case Studies below reflect how I helped them – and can help you – achieve your personal and business objectives.


From Team Underperformer to Star

Jane* was quiet, subdued, and slightly apart from the team. She was underperforming, and it was important her performance improved. She was angry and fearful about losing her job.

Read the Case Study


Managing Pressure for an Individual

A profitable company had run out of money, and Helen* the (finance director) was being blamed. She was worried about losing her job and struggling to create an impact on the business and improve cash levels.

Read the Case Study.


Managing Pressure for a Team

A finance team had fallen six months behind in delivering management accounts. Fines were mounting for missed tax returns. The pressure from the owner and business was increasing weekly.

Read the Case Study.


Making Difficult Decisions

The relationship between Nick* (the finance director) and the managing director had deteriorated. He was feeling stressed, anxious, worried about his job and wanted to improve his relationship with his boss.

Read the Case Study.


Imposter Syndrome

Edison*, a divisional Finance Director, moved from a large corporation into the finance director position of a fast-growing mid-sized company. His wider responsibilities were a culture shock, and his confidence in his abilities became a real challenge.

Read the Case Study.


Building Relationships – Career Management

George*, the divisional Finance Director in a large corporation, was being denied a promotion by his manager’s peer group. He was angry, frustrated and thinking about leaving the business.

Read the Case Study.


Changing Behaviour

James* (a manager) was very angry with Ken*, a team member, complaining he was making life difficult for him and not delivering on the assigned work. James was focused on how to punish Ken.

Read the Case Study.


Business Strategy

Alex*, a new Managing Director, had joined a large business close to failing. He felt significant pressure from the owners and the bank to create a credible longer-term strategy whilst ensuring the business survived in the short term.

Read the Case Study.


Developing Functional Goals

Benji * (the head of operations) was reluctant to create goals. He had an issue with accountability and was scared of not hitting any agreed goals.

Read the Case Study.


Company Goals – Team Coaching

The leadership team struggled to create specific SMART goals aligned with their strategic direction. Trying to get agreement, let alone clearly constructed and specific goals, was proving a real challenge.

Read the Case Study.


Prioritisation / Time Management

Philip* (the new Managing Director of a mid-sized UK business) struggled to prioritise conflicting demands. The business had multiple challenges. He was feeling overwhelmed.  

Read the Case Study.


Internal Promotion

Jane* was a functional leader and the main breadwinner for her young family. In the middle of the Covid lockdown, she had to apply for a more senior role – or face redundancy.

Read the Case Study.


Leadership Style

Sarah*, a team manager, was struggling to improve her team’s performance. Her style was directive, with a strong focus on pace-setting.

Read the Case Study.


Managing Company Politics

Hugh*, a senior manager, joined a large family company. It had four family owners. There was widespread rivalry, suspicion, resentment – and worse – between them.

Read the Case Study.


Business Turnaround

John and Graham had built Petroplan for over 30 years and had semi-retired. But they were shocked by its deteriorating financial performance.

Read the Case Study.


Avoiding Burnout

Mo, a newly promoted manager, worked late most evenings after their team had left. He was determined and ambitious.

Read the Case Study.


Influencing Others

Sue, a senior marketing manager, was very good at her job. Yet her boss preferred to issue instructions. He expected Sue to deliver them and went out of her way to criticise.

Read the Case Study.


Staff Retention

The company had a mix of staff from high-flyers to those very happy staying in their role for several years, progressing their career slowly. It resulted in high staff attrition high costs and generated a generally unhappy team.

Read the Case Study.


Contact me today to arrange a no-obligation, 30-minute coaching chemistry call. You’ll be pleased you did pleased you did.

*All names have been charged to respect their privacy.